FAQ

Frequently Asked Questions

Orders & Processing

How long does it take to process my order?
Please allow 2–3 business days for order processing before shipping. You’ll receive an email with tracking info once your order is on the way.

Can I change or cancel my order?
We begin processing orders quickly, but if you need to make a change, email us at [insert email] as soon as possible. We’ll do our best to accommodate.

Shipping

Do you offer free shipping?
Yes — we offer free U.S. shipping on orders over $75.

How long does shipping take?
Once processed, most U.S. orders arrive in 3–7 business days, depending on your location.

Do you ship internationally?
Not at the moment — but we’re working on it. Stay tuned.

Products

How do I know what size to order?
Each product page includes a size guide. If you’re between sizes or unsure, feel free to reach out — we’re happy to help.

How should I care for my INCHA gear?
To keep your items fresh:

• Machine wash cold
  
• Hang or air dry
  
• Do not iron over prints

Support

Something went wrong with my order — what do I do?
 Email us at info@inchastudios.com. We’ll take care of it.

How can I stay updated on new drops and events?
Join our email list or follow us on Instagram at @inchastudios!